Appsevents will hold two Meet calls monthly with your admins of up to 2 hours each. (we are flexible on this if there are urgent matters to discuss). We will schedule recurring time slots, but they can be modified monthly, depending on your team’s availability.
A typical call format is
- The first call of the month will be a review of new features + a general Q&A
- The second call will be a deeper dive into one admin area. We agree on a suggested schedule of topics, starting with the areas highlighted in the security audit.
The content of the support hours can be modified each month, even at the last minute, for example, if there is an urgent admin issue to resolve or new Workspace functionality to implement